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Business Marketing
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Ecommerce
Web Site Hosting Company
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Ecommerce Web Hosting FAQ
How long does it take to setup my account and domain name?
New accounts are set up in less than 24 - 48 hours after the payment
is made. Once an account is set up an activation notice will be sent
to you via e-mail including your user-ID, password and FTP host-name.
You can begin uploading files to your new web site immediately. Domain
account users will be given a temporary URL to access their site via
the web prior to the completion of either domain registration or domain
modification.- Can I use my web-page for commercial purposes?
Yes, you can use your account for commercial purposes. The World Wide
Web has become the most efficient and cost-effective means of making
information available to the users of the Internet community and we
encourage our customers to utilize such an enormous medium.
- Do you provide technical support?
Yes. We encourage our customers in need of assistance to send e-mail
to support@rwg.biz with questions or concerns about their web site or
call our Support No. 1-888-398-4703. However, we provide technical support
only, we cannot provide help with HTML syntax or CGI programming problems.
Tech support is done 5 days a week.
- I already have web-page hosted elsewhere. Can I move to 101AddUrl?
Yes, just be sure to specify that you are requesting a transfer and
NOT a new domain. You should keep the service with your current provider
while waiting for InterNIC to complete the transfer process. We will
provide you with a temporary IP address so you can mirror the site on
our server. All e-mail and web pages will still be accessed from your
current site. When InterNIC announces the completion of the transfer
there is a 72 hour propagation period where visitors could go to either
site. At the end of the 72 hours you should contact your previous host
to have them delete the old domain from their records and update their
DNS record. If you use this same provider for your Internet access you
will not be able to access your domain site until they update their
DNS. When we file a modification, one of the current listed contacts
must ok the move. InterNIC will send an email that you must ok to have
the redirection of your domain completed. If the contact email on your
domain has changed from the time you originally registered it, you will
need to fax a authorization to complete the process using a tracking
number we will provide upon request.
- How I can look up my web server usage-reports?
All you have to do to access the page is type in your domain name, then:
/usage-reports/index.php.
Example: http://yourwebsite.com/usage-reports/index.php
A quick description is as follows:
hits: what's loading when you go to your webpage (html
is one, each image is one, etc.)
files: how many files are loaded when you go to your
webpage
pages: how many pages that users are going to
visits: how many times your site is being visited
sites: how many people are clicking on your link from
search engines or another site to get to your website
kbytes: amount of traffic generated from user.
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